--- title: Using Industrial Guided Tasks description: Use Industrial Guided Tasks to manage Industrial Guided Task standards. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/digital-factory-workspace/using-industrial-guided-tasks.html release: australia product: Digital Factory Workspace classification: digital-factory-workspace topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 4 breadcrumb: [Use, Digital Factory Workspace, Industrial Connected Workforce] --- # Using Industrial Guided Tasks Use Industrial Guided Tasks to manage Industrial Guided Task standards. Industrial Guided Tasks enables you to create, publish, and execute step-by-step task standards that guide operators through consistent and accurate shop floor activities. - **[Publish an Industrial Guided Task standard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/publish-industrial-guided-task-standard.md)** Build a structured guided task standard with guided instructions, then publish it for execution on the shop floor. - **[Using templates to create standards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/creating-standards-from-templates.md)** Create standards by using templates to maintain consistency and reduce manual setup across similar processes. - **[Copy an Industrial Guided Task standard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/copy-industrial-guided-task-standard.md)** Use an existing standard as a template to reuse its structure and content without having to build a new standard from the beginning. - **[Create an Industrial Guided Task from the Standards hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/create-industrial-guided-task.md)** Generate a task from a published standard to guide operators through a specific activity. - **[Create an Industrial Guided Task from Recommended Actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/create-igt-from-recommended-actions.md)** Trigger a guided task directly from a deviation using contextual recommendations. - **[Scoring in Industrial Guided Tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/scoring-industrial-guided-tasks.md)** Automatically calculate task performance based on assessment responses and defined scoring rules. - **[Configure scoring and automation in Industrial Guided Tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/configure-scoring-automation-igt.md)** Set up scoring logic and automation rules to optimize task execution and follow-up actions. - **[Create a report on IGT question results](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/create-report-igt-question-results.md)** Report on individual question results by functional location, equipment, standard, or shift. - **[View shopfloor insights for a manufacturing standard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/igt-view-shopfloor-insights.md)** Access the embedded shopfloor insights dashboard on an IGT standard record to analyze execution performance and identify improvement opportunities. This feature is available as part of Industrial Analytics and Reporting. - **[Filter shopfloor insights data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/igt-filter-shopfloor-insights.md)** Use filters on the Insights Overview tab to refine shopfloor insights data by functional location, equipment, and time period. This feature is available as part of Industrial Analytics and Reporting. - **[Publish an Industrial Guided Task standard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/publish-industrial-guided-task-standard.md)** Use Industrial Guided Task \(IGT\) standards to create and publish custom industrial standards tailored to your industry and operations. - **[Add a question bank question to an IGT standard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/add-question-bank-question-to-igt-standard.md)** Add a question from the question bank to a section in an IGT standard to reuse an existing question without recreating it. - **[Copy an Industrial Guided Task standard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/copy-industrial-guided-task-standard.md)** Copy an Industrial Guided Task \(IGT\) standard to reuse it as a template, without having to draft the entire standard from the start. - **[Using templates to create standards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/creating-standards-from-templates.md)** You can create templates as a means to implement structured standards. These templates are developed and maintained by Industrial Connected Workforce \(ICW\) admins and are made accessible to operators through the Standards hub. - **[Create an Industrial Guided Task from the Standards hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/create-industrial-guided-task.md)** Create an Industrial Guided Task \(IGT\) from an IGT standard. - **[Create an Industrial Guided Task from Recommended Actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/create-igt-from-recommended-actions.md)** Create an Industrial Guided Task \(IGT\) based on the Recommended Actions for a deviation. - **[Use automation to create standard tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/use-automation-create-standard-tasks.md)** Set up an automation to create a standard task that is directly related to the Industrial Guided Task \(IGT\) that triggered the standard task. - **[Create a report on IGT question results](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/create-report-igt-question-results.md)** Create a report that shows the answers to IGT questions together with the functional location, equipment, standard, and shift of each task. - **[View shopfloor insights for a manufacturing standard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/igt-view-shopfloor-insights.md)** Access the embedded shopfloor insights dashboard on an IGT standard record to analyze execution performance and identify improvement opportunities. - **[Filter shopfloor insights data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/igt-filter-shopfloor-insights.md)** Use filters on the Insights Overview tab to refine shopfloor insights data by functional location, equipment, and time period. **Parent Topic:**[Using Digital Factory Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/using-digital-factory-workspace.md)