---
title: Industrial Connected Workforce Core
description: Industrial Connected Workforce \(ICW\) Core helps industrial organizations structure and manage shop floor operations efficiently. It establishes essential frameworks, such as organizational hierarchy, equipment models, shift patterns, and task flows, which enables reliable execution of industrial work.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-connected-workforce-core-landing-page.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Industrial Connected Workforce]
---

# Industrial Connected Workforce Core

Industrial Connected Workforce \(ICW\) Core helps industrial organizations structure and manage shop floor operations efficiently. It establishes essential frameworks, such as organizational hierarchy, equipment models, shift patterns, and task flows, which enables reliable execution of industrial work.

## Get started

<table id="table_kzp_45y_k3c" class="nav-card presentation"><tbody><tr><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Set up prerequisites and configure components for Digital Factory Workspace.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/configuring-icw-core.md)

</td></tr><tr><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Look up additional technical details about ICW Core.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/icw-reference.md)

</td></tr></tbody>
</table>ICW Core provides the structural foundation for the Industrial Connected Workforce suite. It converts industrial operational elements, such as organizational structure, equipment hierarchies, and worker shifts, into digital models. These models combine with knowledge and workflows to enable precise, contextual, and compliant execution of industrial tasks.

-   **[Configuring ICW Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/configuring-icw-core.md)**  
Configure Industrial Connected Workforce \(ICW\).
-   **[Industrial Connected Workforce reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/icw-reference.md)**  
Reference topics provide additional information about Industrial Connected Workforce.

**Parent Topic:**[Industrial Connected Workforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-overview.md)