---
title: Connect to your Industrial Connected Workforce data
description: Connect the Now Mobile Agent application to your Industrial Connected Workforce \(ICW\) application instance to manage work on your mobile device.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/connect-to-icw-data.html
release: australia
product: Industrial Connected Workforce Mobile Experience
classification: industrial-connected-workforce-mobile-experience
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure the Now Mobile Agent application, Set up the Industrial Connected Workforce Mobile Agent, Configure, Industrial Connected Workforce Mobile Experience, Industrial Connected Workforce]
---

# Connect to your Industrial Connected Workforce data

Connect the Now Mobile Agent application to your Industrial Connected Workforce \(ICW\) application instance to manage work on your mobile device.

## Before you begin

Download the Now Mobile Agent application on an iOS platform using the App Store or on an Android platform using the Play Store.

Role required: wm\_agent or wm\_dispatcher

## Procedure

1.  Open the mobile application and tap the plus sign \(+\).

2.  Connect to your ICW application instance in one of the following ways:

    -   To enter the address manually, enter the instance address provided by your administrator in the Instance address field.

        For example, `https://<instance name>.service-now.com`.

    -   To scan the QR code, tap the QR code icon and scan the QR code provided by your administrator.
3.  Tap **Industrial Connected Workforce** to get started with your work.


**Parent Topic:**[Configure the Now Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/configure-now-mobile-agent-application-icw-mobile.md)