---
title: Create an action in the Industrial Connected Workforce Mobile application
description: Create an action in Industrial Connected Workforce Mobile Experience to manage all ad-hoc tasks that don't fit into any of the standard processes.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/create-action-mobile.html
release: australia
product: Industrial Connected Workforce Mobile Experience
classification: industrial-connected-workforce-mobile-experience
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Industrial Connected Workforce Mobile Experience, Industrial Connected Workforce]
---

# Create an action in the Industrial Connected Workforce Mobile application

Create an action in Industrial Connected Workforce Mobile Experience to manage all ad-hoc tasks that don't fit into any of the standard processes.

## Before you begin

Role required: sn\_icw.action\_user or sn\_icw.action\_expert

## About this task

Creating an action can help automate one or more steps of an industrial process. You can specify the functional location and equipment that the action is related to.

## Procedure

1.  Navigate to **Home page**.

2.  From the Actions menu, select **New action**.

    \[Omitted image "actions-icw-mobile.png"\] Alt text: New action menu option

3.  On the Action form, fill in the fields.

    For a description of the field values, see [Action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/action-form-mobile.md).

4.  Select **Next**.

5.  On the Action form, fill in the fields.

    For a description of the field values, see [Action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/action-form-mobile.md).

6.  If needed, select the due date.

7.  If needed, select a user to escalate to.

8.  Select **Submit**.


## Result

The action is displayed in the list of industrial tasks and can be edited or completed.

## What to do next

From the three-dot menu you can create a deviation, create a follow-up action, or cancel the action. A follow-up action can also be created from the **Related** tab.

**Parent Topic:**[Using the Industrial Connected Workforce Mobile Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/using-icw-mobile-experience.md)