---
title: Create a breakdown in the Industrial Connected Workforce Mobile Experience
description: Create a breakdown when the impact of the anomaly increases. For example, when the duration of production impairment increases as the problem remains unresolved.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/create-breakdown-mobile.html
release: australia
product: Industrial Connected Workforce Mobile Experience
classification: industrial-connected-workforce-mobile-experience
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Industrial Connected Workforce Mobile Experience, Industrial Connected Workforce]
---

# Create a breakdown in the Industrial Connected Workforce Mobile Experience

Create a breakdown when the impact of the anomaly increases. For example, when the duration of production impairment increases as the problem remains unresolved.

## Before you begin

Role required: sn\_icw.deviation\_user or sn\_icw.deviation\_expert

## Procedure

1.  Navigate to the home page.

2.  From the Actions menu, select **New breakdown**.

    \[Omitted image "actions-icw-mobile.png"\] Alt text: New breakdown menu option

3.  On the Breakdown form, fill in the fields.

    For a description of the field values, see [Deviation form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/deviation-form-mobile.md).

4.  Select **Next**.

5.  On the Deviation form, fill in the fields.

    For a description of the field values, see [Deviation form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/deviation-form-mobile.md).

6.  Select **Next**.

7.  If applicable, select the values for the following fields:

    1.  Select the failure mode.

    2.  Select the active material related to the breakdown.

    3.  Select the resolution code.

8.  Select **Submit**.


## Result

The breakdown is created and displayed in the list of industrial tasks. You can choose to initiate a breakdown analysis from the newly created breakdown.

**Parent Topic:**[Using the Industrial Connected Workforce Mobile Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/using-icw-mobile-experience.md)