---
title: Create a follow-up action
description: Create a follow-up action for a task with the Industrial Connected Workforce Mobile Experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/create-follow-up-action-mobile.html
release: australia
product: Industrial Connected Workforce Mobile Experience
classification: industrial-connected-workforce-mobile-experience
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Industrial Connected Workforce Mobile Experience, Industrial Connected Workforce]
---

# Create a follow-up action

Create a follow-up action for a task with the Industrial Connected Workforce Mobile Experience.

## Before you begin

Role required: sn\_icw.action\_user or sn\_icw.action\_expert

## About this task

The following procedure describes creating a follow-up action from an existing action, deviation, breakdown, or root cause analysis. To create a follow-up action from a guided task, open the task that you need and navigate to **Related** > **Follow-up actions** > **Create follow-up action** and fill in the fields on the record form.

## Procedure

1.  Navigate to the **Tasks** tab.

2.  Select the task for which you want to create a follow-up action.

3.  Select the three-dot menu in the top corner and select **Create follow-up action**.

    The short description gets copied with the prefix \[Follow up\].

    A new form for the action opens with the automatically populated fields.

4.  Change the values for the fields.

    For a description of the field values, see [Action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/action-form-mobile.md).

5.  Select **Next** twice to go through the entire form.

6.  Select **Submit**.


## Result

The new follow-up action is created and displayed in the Follow-up actions related list of the origin task. Follow-up actions can also be created from this list. Closing of follow-up tasks isn’t a prerequisite for closing of the origin task.

**Parent Topic:**[Using the Industrial Connected Workforce Mobile Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/using-icw-mobile-experience.md)