---
title: Industrial Connected Workforce Mobile Experience
description: Use Industrial Connected Workforce Mobile Experience to streamline your factory shop floor processes.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/icw-mobile-exp-landing-page.html
release: australia
product: Industrial Connected Workforce Mobile Experience
classification: industrial-connected-workforce-mobile-experience
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Industrial Connected Workforce]
---

# Industrial Connected Workforce Mobile Experience

Use Industrial Connected Workforce Mobile Experience to streamline your factory shop floor processes.

## Get started

<table id="table_edz_bfz_k3c" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about the features and benefits of ICW Mobile Experience.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/exploring-icw-mobile-experience.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Set up the ICW Mobile Agent for your shop floor operators.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/configuring-icw-mobile-experience.md)

</td></tr><tr><td>

[Use\[Omitted image "bus-mobile-native.svg"\] Alt text:Execute guided tasks, manage deviations and actions, and access standards from mobile devices.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/using-icw-mobile-experience.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Look up additional technical details about ICW Mobile Experience.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/industrial-connected-workforce-mobile-experience-reference.md)

</td></tr></tbody>
</table>ICW Mobile Experience extends the Digital Factory Workspace to mobile devices. Shop floor operators can create and execute guided tasks, log deviations and actions, and escalate issues to breakdowns. They can also initiate breakdown analyses and report safety incidents directly from the factory floor. The mobile agent also provides access to the Standards hub and search capability, enabling operators to find standards, knowledge articles, and tasks without returning to a desktop workstation.

-   **[Exploring Industrial Connected Workforce Mobile Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/exploring-icw-mobile-experience.md)**  
The Industrial Connected Workforce Mobile Experience enables shop floor operators to execute tasks, request standards, and access knowledge within their organization through mobile devices.
-   **[Configuring the Industrial Connected Workforce Mobile Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/configuring-icw-mobile-experience.md)**  
Configure Industrial Connected Workforce Mobile Experience.
-   **[Using the Industrial Connected Workforce Mobile Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/using-icw-mobile-experience.md)**  
The Industrial Connected Workforce Mobile Experience app helps operators manage work on the shop floor from their mobile devices. It brings together tasks, deviations, actions, and knowledge in one interface, so operators can stay productive without leaving their work area.
-   **[Industrial Connected Workforce Mobile Experience reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/industrial-connected-workforce-mobile-experience-reference.md)**  
Reference topics provide additional information about Industrial Connected Workforce Mobile Experience.

**Parent Topic:**[Industrial Connected Workforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-overview.md)