---
title: Report a safety incident from ICW Mobile
description: Report a safety incident directly from your mobile device when you encounter a safety-related issue on the shop floor.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/icw-mobile-report-safety-incident.html
release: australia
product: Industrial Connected Workforce Mobile Experience
classification: industrial-connected-workforce-mobile-experience
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Industrial Connected Workforce Mobile Experience, Industrial Connected Workforce]
---

# Report a safety incident from ICW Mobile

Report a safety incident directly from your mobile device when you encounter a safety-related issue on the shop floor.

## Before you begin

Role required: sn\_icw.safety\_incident\_user

## About this task

The Industrial Connected Workforce Mobile Experience enables operators to quickly report safety incidents while on the shop floor. This mobile reporting flow is designed for rapid incident capture, with your functional location automatically pre-filled.

**Note:** The mobile experience is optimized for quick incident reporting. For detailed investigation and triage, use the Digital Factory Workspace.

## Procedure

1.  Navigate to the **Home** page in the ICW Mobile app.

2.  From the **Actions** menu, select **New safety incident**.

3.  On the Safety Incident form, fill in the required fields.

    Your functional location is pre-filled based on your user profile.

4.  Enter a description of the incident in the **Short description** field.

5.  Complete the **Sequence of events** section describing:

    -   What happened before the incident
    -   What happened during the incident
    -   What happened after the incident
6.  Use the camera to capture photos or scan barcodes related to the incident.

7.  Select **Submit**.


## Result

The safety incident is created and submitted for triage. You can view the incident status from the safety incidents list.

**Parent Topic:**[Using the Industrial Connected Workforce Mobile Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/using-icw-mobile-experience.md)

**Related topics**  


[Exploring Industrial Connected Workforce Integration with Health and Safety Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/icw-health-and-security-integraton.md)

[Create a safety incident from a task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/icw-mobile-create-safety-incident-from-task.md)

[Using ICW Health and Safety Integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/using-icw-health-and-safety-integration.md)