---
title: Contextualize an external document in ICW Mobile
description: With the AI Enhanced Recommended Actions for Industrial Connected Workforce Mobile Experience, you can contextualize an external document to get an explanation of why the document is relevant to a deviation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/use-ai-enhanced-ra-icw-mobile.html
release: australia
product: Industrial Connected Workforce Mobile Experience
classification: industrial-connected-workforce-mobile-experience
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create a deviation, Use, Industrial Connected Workforce Mobile Experience, Industrial Connected Workforce]
---

# Contextualize an external document in ICW Mobile

With the AI Enhanced Recommended Actions for Industrial Connected Workforce Mobile Experience, you can contextualize an external document to get an explanation of why the document is relevant to a deviation.

## Before you begin

Role required: sn\_icw.deviation\_user and sn\_ai\_enhanced\_ra.document\_user

## Procedure

1.  Navigate to **All** > **Digital Factory Workspace**.

2.  Open the Digital Factory Workspace list view.

3.  In the Deviation list module, select one of the available lists.

4.  Open the deviation record that you want to view the recommended actions for.

5.  In the Recommendations panel, select the **Suggested actions** tab to view the suggested action search results for your deviation.

6.  To view why the document was selected, select the **Contextualize document** UI action.

    A summary appears that explains why the selected document is relevant to your deviation.


## What to do next

[Generate an action plan in ICW Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/generate-action-plan-ai-enhanced-ra-icw-mobile.md).

**Parent Topic:**[Create a deviation in the Industrial Connected Workforce Mobile application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-mobile-experience/create-deviation-mobile.md)

**Related topics**  


[AI Enhanced Recommended Actions for Industrial Connected Workforce \(ICW\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/exploring-ai-enhanced-ra-icw.md)

[Configure AI Enhanced Recommended Actions for Industrial Connected Workforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/configure-ai-enhanced-ra-icw.md)