---
title: Industrial Knowledge Management roles
description: You can assign the Industrial Knowledge Management roles to your users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-knowledge-management/industrial-knowledge-mgmt-roles.html
release: australia
product: Industrial Knowledge Management
classification: industrial-knowledge-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Industrial Knowledge Management, Industrial Connected Workforce]
---

# Industrial Knowledge Management roles

You can assign the Industrial Knowledge Management roles to your users.

<table id="table_rrz_sr3_12c"><thead><tr><th>

Role

</th><th>

Description

</th></tr></thead><tbody><tr><td>

ICW user

 \[sn\_icw.user\]

</td><td>

Can read.

</td></tr><tr><td>

Knowledge manager

 \[sn\_icw.knowledge\_manager\]

</td><td>

Can contribute to the knowledge base and edit categories.

</td></tr><tr><td>

Knowledge author

 \[sn\_icw.knowledge\_author\]

</td><td>

Can contribute.

</td></tr></tbody>
</table>**Parent Topic:**[Industrial Knowledge Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-knowledge-management/industrial-knowledge-mgmt-reference.md)