--- title: Using Industrial Knowledge Management description: Industrial Knowledge Management helps you capture, organize, and share specialized industrial information, making it easier for teams to access accurate insights and apply best practices in their work. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/industrial-knowledge-management/using-industrial-knowledge-mgmt.html release: australia product: Industrial Knowledge Management classification: industrial-knowledge-management topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Industrial Knowledge Management, Industrial Connected Workforce] --- # Using Industrial Knowledge Management Industrial Knowledge Management helps you capture, organize, and share specialized industrial information, making it easier for teams to access accurate insights and apply best practices in their work. - **[Create an industrial knowledge article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-knowledge-management/create-industrial-knowledge-article.md)** Create a knowledge article to record and save information related to industrial processes. **Parent Topic:**[Industrial Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-knowledge-management/icw-knowledge-management-landing-page.md)