---
title: Create an agent for Task Mining requests
description: Create an automation request agent to efficiently manage the tasks of the Task Mining automation request without manual intervention.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/automation-center/create-agent.html
release: australia
product: Automation Center
classification: automation-center
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Integration with Task Mining, Automation Center integrations, Use, Automation Center, Workflow Data Fabric]
---

# Create an agent for Task Mining requests

Create an automation request agent to efficiently manage the tasks of the Task Mining automation request without manual intervention.

## Before you begin

Role required: sn\_ac.automation\_admin, sn\_ac.automation\_technical\_user

## Limitations and requirements

Consider the following when using this feature:

-   Only requests created from Task Mining are supported. For more information, see [Integration with Automation Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/now-intelligence/integration-with-automation-center.md).
-   User task step summarization skill must be activated and the automation request must be in **In progress** state. For more information about the skill, see [Activate skills for ServiceNow Otto for Automation Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/automation-center/activate-skill.md).

## Procedure

1.  Navigate to **Workspaces** > **Automation Center workspace**.

2.  Select the list icon \(\[Omitted image "list-icon.png"\] Alt text: list icon\).

3.  Open an automation request.

    Verify that you have repeatable steps documented in the **Details Sequence of Steps** section of the form. This confirms that the agent can perform the tasks. If the steps are either missing or not appropriate, then an error message is displayed.

    \[Omitted image "agent-detail.png"\] Alt text: Details Sequence of Steps

4.  Select **Create agent** from the options at the top.

    **Note:** The **Create agent** option is available only if the User task step summarization skill is activated and the automation request is in **In progress** state.

    The **Choose destination instance** dialog box is displayed.

    \[Omitted image "create-agent-1.png"\] Alt text: Choose destination instance

5.  Choose an instance to create the agent in, and select **Continue**.

    You can select the current instance or any other instance. Verify that the instance you choose has Automation Center installed.

    To configure an instance, set the connection alias for the **AC Agent Enablement connection** alias. For information on configuring an instance, see [Create a Connection & Credential alias](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/connection-alias.md).

    A summary of the agent that is in progress is displayed.

6.  Select **Create agent in AI studio** after reviewing the content.

    For the detailed procedure to create an agent in AI Agent Studio, see [Create an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/configure-next-best-action-agent.md).

    The agent is created for the automation request.


**Parent Topic:**[Integration with Task Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/automation-center/integrating-with-task-mining.md)