--- title: Configure a robot credential in RPA Hub for smart card description: Create a robot credential so that the unattended robot can log in to a Windows machine that uses smart card for login and perform the automation. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/configure-smart-card-auth-il.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Smart Card, Credential Management, Use, RPA Hub, Robotic Process Automation \(RPA\) Hub, Workflow Data Fabric] --- # Configure a robot credential in RPA Hub for smart card Create a robot credential so that the unattended robot can log in to a Windows machine that uses smart card for login and perform the automation. ## Before you begin Ensure that the latest MSIs for Unattended Robot and Unattended Robot Login Agent \(version 10.1.0\) are installed. Do this task only when you select the **Process Type** field as **Unattended** on the Bot process configuration form while you're creating a bot process. For more information, see [Configuring a bot process record in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/create-botprocess.md), [Bot process configuration form in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/create-botprocess-config.md), and [Bot Process form in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/select-botprocess.md). External credentials are not supported for smart cards. Role required: sn\_rpa\_fdn.rpa\_developer, sn\_rpa\_fdn.rpa\_release\_manager, or sn\_rpa\_fdn.rpa\_admin ## Procedure 1. Navigate to **All** > **Robotic Process Automation** > **RPA Hub Workspace**. 2. Select the list icon \(\[Omitted image "rpahublist-icon.png"\] Alt text: List icon.\). 3. On the **Lists** tab, under **Credential Management**, select **Robot Credentials**. 4. Select **New**. 5. Provide a unique name for the robot credential. 6. From the **Authentication Type** field, select **Smart Card**. 7. In the **Robot Username** field, enter the user principle name \(UPN\) to be used by the robot. 8. In the **Robot Password** field, enter the smart card PIN to be used by the robot. 9. Select **Save**.