---
title: Zero Copy Connector for ERP Quote to Cash content pack models
description: The Zero Copy Connector for ERP \(Enterprise Resource Planning\) Quote to Cash content pack contains models that you might need when interacting with an SAP system.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/erp-integration-framework/erp-canvas-content-pack-sales-order-models.html
release: australia
product: ERP Integration Framework
classification: erp-integration-framework
topic_type: reference
last_updated: "2026-08-06"
reading_time_minutes: 2
keywords: [erp, canvas, erp canvas, content, pack, content pack, sales, order, model, integration, data hub, zero, copy, connector, sap]
breadcrumb: [Quote to Cash, Available content packs, Content packs, Using, Zero Copy Connector for ERP, Workflow Data Fabric]
---

# Zero Copy Connector for ERP Quote to Cash content pack models

The Zero Copy Connector for ERP \(Enterprise Resource Planning\) Quote to Cash content pack contains models that you might need when interacting with an SAP system.

## Quote to Cash content pack models

<table id="table_ilz_cpl_1fc"><thead><tr><th>

Model name

</th><th>

Short description

</th><th>

Model type

</th><th>

Methods

</th></tr></thead><tbody><tr><td>

Credit Memo Request

</td><td>

-   Create: Create a credit memo request.
-   Update: Update credit memo request information.
-   Read: Retrieve details about a specific credit memo request.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Credit Memo Request - List

</td><td>

Retrieve a list of credit memo requests.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Customer Credit Limits

</td><td>

Retrieve a list of customer credit limits from an ECC system based on input parameters, such as customer or risk category.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Customer Credit Limits

</td><td>

Retrieve a list of customer credit limits from an SAP S/4HANA system based on input parameters, such as business partner or credit segment.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Customer Invoice

</td><td>

Retrieve a list of customer invoices.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Customer Invoice - Header

</td><td>

Retrieve an overview of a customer invoice based on a billing document number.

</td><td>

Platform

</td><td>

OData V2

</td></tr><tr><td>

Customer Invoice - Header

</td><td>

Retrieve an overview of a customer invoice based on a billing document number.

</td><td>

Platform

</td><td>

RFC/BAPI

</td></tr><tr><td>

Customer Invoice - Item

</td><td>

Retrieve detailed information about a customer invoice based on a billing document number.

</td><td>

Platform

</td><td>

OData V2

</td></tr><tr><td>

Customer Invoice - Item

</td><td>

Retrieve detailed information about a customer invoice based on a billing document number.

</td><td>

Platform

</td><td>

RFC/BAPI

</td></tr><tr><td>

Outbound Deliveries

</td><td>

-   Create: Create an outbound delivery document.
-   Read: Retrieve details about an outbound delivery based on a 10-digit delivery document number.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Outbound Deliveries - List

</td><td>

Retrieve a list of outbound delivery documents.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Sales Order

</td><td>

-   Create: Create a sales order with one or more items.
-   Update: Update a sales order, such as adding or removing a delivery block.
-   Read: Retrieve sales order details based on a sales order number.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Sales Order - Search by Customer

</td><td>

Search sales orders using a specific customer number.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Sales Order - Search by Status

</td><td>

Search sales orders using a specific status, such as confirmed or billing block, on an ECC system.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Sales Order - Search by Status

</td><td>

Search sales orders using a specific status, such as confirmed or billing block, on an SAP S/4HANA system.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr><tr><td>

Service Notification - List

</td><td>

Retrieve a list of service notifications by customer.

</td><td>

ERP

</td><td>

RFC/BAPI

</td></tr></tbody>
</table>