---
title: Exploring ServiceNow Otto for Zero Copy Connector
description: With the ServiceNow Otto for Zero Copy Connector application, you can obtain information about ERP systems, software, models, and data products.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/exploring-now-assist-for-zero-copy-connector.html
release: australia
topic_type: concept
last_updated: "2026-07-22"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [ServiceNow Otto for Zero Copy Connector, Workflow Data Fabric]
---

# Exploring ServiceNow Otto for Zero Copy Connector

With the ServiceNow Otto for Zero Copy Connector application, you can obtain information about ERP systems, software, models, and data products.

## Otto for ZCC overview

The sn\_erp\_integration.erp\_ai\_user role is required to work with generative AI and agentic AI in Otto for ZCC.

## Otto for ZCC agentic workflows

Use the Explore ERP models agentic workflow to obtain information about working with ERP database tables and models.

## Otto for ZCC AI agents

Use the OData Service Recommender AI agent to connect to SAP OData services without manually identifying endpoints or configuring data models. You can also have the agent create a data model if an appropriate one does not already exist.

## Otto for ZCC skills

The Otto for ZCC application includes generative AI skills and features that enable you to find information about ERP software, models, data products, and more.

-   **ERP data discovery**

    This skill gives you the ability to query SAP standard database tables for data and transactional records based on natural language queries.

-   **ERP data query**

    This skill helps you identify SAP objects that can then be used to query the required data. For example, use ERP data query to fetch routing operations for a specific material in work center.