---
title: Imports
description: Import data from external systems and transform it into ServiceNow AI Platform record data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/imports-overview-page.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Workflow Data Fabric]
---

# Imports

Import data from external systems and transform it into ServiceNow AI Platform record data.

## Get started

<table id="table_hvt_qnp_gwb" class="nav-card"><tbody><tr><td>

[Explore \[Omitted image "icon-explore.png"\] Alt text: Explore. Learn about import sets concepts and features.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/system-import-sets/c_ImportSetsKeyConcepts.md)

</td><td>

[Configure \[Omitted image "icon-set-up.png"\] Alt text: Configure. Configure a data source for an import set.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/system-import-sets/c_CreateNewDataSource.md)

</td></tr><tr><td>

[Use \[Omitted image "icon-workspace.png"\] Alt text: Use. Learn how to import data using import sets.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/system-import-sets/c_ImportDataUsingImportSets.md)

</td><td>

[Reference \[Omitted image "icon-reference.png"\] Alt text: Reference. Get details about easy import template validation.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/easy-import/r_TemplateValidation.md)

</td></tr></tbody>
</table>## Products

-   **[Import sets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/system-import-sets/import-sets-landing-page.md)**

    Import sets enable administrators to import data from various data sources, and then map that data into ServiceNow tables.

-   **[Integration Hub - Import](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/integration-hub/integrationhub-imports.md)**

    Automate data import tasks through a consolidated interface that provides a guided, step-by-step experience. Define external data sources, specify target tables, map how source data becomes target data, and schedule regular imports.

-   **Import Set API**

    The Import Set API provides endpoints that enable you to interact with import set tables. The API transforms incoming data based on associated transform maps. The Import Set API supports synchronous transforms and mirrors the existing SOAP interface.

-   **[Easy import](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/easy-import/c_EasyImport.md)**

    Easy import is a simplified import process that enables you to import only the columns you want.

-   **[Inbound email actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_InboundEmailActions.md)**

    Define an inbound email action to script how the system responds to an inbound email.