---
title: ServiceNow Otto for Conversational Spokes
description: Use ServiceNow Otto for Conversational Spokes application to start utilizing the conversational ability of Integration Hub spoke actions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/conv-spokes-na.html
release: australia
product: Integration Hub
classification: integration-hub
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Build integrations, Integration Hub, Workflow Data Fabric]
---

# ServiceNow Otto for Conversational Spokes

Use ServiceNow Otto for Conversational Spokes application to start utilizing the conversational ability of Integration Hub spoke actions.

## Request apps on Store

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store.

## Capabilities

Perform business actions through conversational interface like Otto. Unlock the interactive conversational experience to automate your business workflows. This feature requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf).

For information about configuring the conversational settings, see . For information about the Integration Hub Spoke actions that are currently conversational ready, see .

## Supported versions

The ServiceNow Otto for Conversational Spokes application is supported on Xanadu Patch 3 and later releases.

## Activation of the conversational actions

ServiceNow Otto for Conversational Spokes application offers generative AI capabilities to make the spoke actions conversational. This application requires these subscriptions:

-   Otto for Platform \(sn\_genai\_platform\) subscription
-   One of these Workflow Data Fabric subscriptions:
    -   Integration Hub Professional V4 SKU
    -   Workflow Data Fabric Professional V5 SKU
    -   Workflow Data Fabric Enterprise V4 SKU
    -   Workflow Data Fabric Enterprise UU V4 SKU

After installing the ServiceNow Otto for Conversational Spokes application, you can configure the available conversational spoke actions.

-   See  to learn more about configuring the conversational settings.
-   See  in [Generative AI skills in the Platform workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/now-assist-on-now-platform.md) to learn more about conversation experience and skills.

**Parent Topic:**[Building integrations in Integration Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/integration-hub/building-integrations-ih.md)