--- title: ServiceNow Otto for Zero Copy Connector ERP data query skill description: Use the ERP data query skill in ServiceNow Otto for Zero Copy Connector to identify SAP objects such as tables, BAPI, and OData endpoints. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/now-assist-erp-data-query.html release: australia topic_type: concept last_updated: "2026-07-22" reading_time_minutes: 1 keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI] breadcrumb: [Use generative AI, ServiceNow Otto for Zero Copy Connector, Workflow Data Fabric] --- # ServiceNow Otto for Zero Copy Connector ERP data query skill Use the ERP data query skill in ServiceNow Otto for Zero Copy Connector to identify SAP objects such as tables, BAPI, and OData endpoints. ## ERP data query overview **Important:** This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see [AI agents, skills, and agentic workflows on by default](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/now-assist-skills-on-by-default.md). The ERP data query skill helps you identify SAP objects that can then be used to query the required data. For example, use ERP data query to obtain an OData endpoint. This skill can help you create new ERP models and model operations more quickly by automating the identification of correct SAP data sources. The skill also reduces the need for deep technical knowledge and manually looking up information. The sn\_erp\_integration.erp\_ai\_user role is required to work with generative AI and agentic AI in Otto for ZCC. ## Prerequisites for using ERP data query Follow the instructions in [Configure ServiceNow Otto for Zero Copy Connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/configure-now-assist-for-zero-copy-connectors.md) to install the plugin. ## Asking ServiceNow Otto to identify SAP objects Select the Otto icon \(\[Omitted image "bus-ai-otto.svg"\] Alt text:\) from anywhere in your instance to open the ServiceNow Otto panel. Ask for information in plain language. For example, `Fetch routing operations for material 12345 in work center WC-10`. ServiceNow Otto responds with the table and filter condition it will use and asks for your confirmation. Select **Yes**. ServiceNow Otto provides the information you requested. ## Licensing requirements The ERP data query skill requires a Workflow Data Fabric Pro license.