--- title: Configuration for adaptive path desktop actions for web description: Adaptive path desktop actions automatically adjust their behavior based on user context and system conditions. Configure these settings to optimize desktop action performance and user experience across different scenarios. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/ad-adaptive-path-da.html release: australia topic_type: concept last_updated: "2026-05-25" reading_time_minutes: 1 keywords: [adaptive desktop action, probabilistic desktop action] breadcrumb: [Configure, AI Desktop Actions, Enable AI experiences] --- # Configuration for adaptive path desktop actions for web Adaptive path desktop actions automatically adjust their behavior based on user context and system conditions. Configure these settings to optimize desktop action performance and user experience across different scenarios. - **[Install the Google Chrome extension for adaptive desktop actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-ai-wa-install-browser-extension.md)** Install the ServiceNow Web Automation Chrome extension to the Google Chrome browser. The browser extension enables AI agents to interact with web applications during task execution. - **[Configure allowed websites for adaptive desktop actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-ai-wa-configure-allowed-websites.md)** Specify a list of websites that AI agents configured with adaptive desktop actions are permitted to open and perform tasks. - **[File upload and download in adaptive desktop actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/upload-download-file.md)** Upload files to web forms and track file downloads during automated browser tasks. The agent validates file safety, confirms the target field with the reasoning model, and escalates to the user when it can't proceed safely. - **[Configure Chrome to download files automatically](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/config-chrome-download.md)** Configure Chrome so that the files can automatically complete downloads without manual intervention, and each download's status and path can be tracked automatically. - **[Credential and dynamic parameter management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/credential-storage.md)** Logs in automatically when a goal references stored credentials configured for a website, without exposing sensitive values in chat or asking you to provide the input. **Parent Topic:**[Configure AI Desktop Actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/configure-agentic-desktop.md)