--- title: Create a ServiceNow Otto approval task description: Create an ServiceNow Otto approval task to evaluate the assets. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/create-an-now-assist-approval-task.html release: australia product: AI Control Tower classification: ai-control-tower topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Use, AI Control Tower \(legacy\), Enable AI experiences] --- # Create a ServiceNow Otto approval task Create an ServiceNow Otto approval task to evaluate the assets. ## Before you begin The ServiceNow Otto approval task is a sub task of an approval request where you will need approvals from other organizations or entities like Legal review, Security review, Data review, Piracy review etc. Role required: admin ## Procedure 1. Navigate to ServiceNow Otto **Approvals** and open an Approval record. 2. Under the **Playbook** section, confirm that the **Review asset** step is marked as complete. 3. Select **Create new task** under **Evaluate asset**. A new approval task is created. The task number and task type fields are auto-populated. 4. Enter the **Short description**, **Description**, **Due date**, and **Close notes**. 5. Select the **Priority**, **State**, and **Status** of the task from the drop-down menu. 6. Enter and search for **Assigned to** and **Parent approval record**. The **Parent approval record** gets auto-populated and appears in a read-only mode. 7. Select **Save**. A ServiceNow Otto Approval task of an approval request is created.