---
title: Publish ServiceNow agents to Microsoft Agent 365
description: Publish ServiceNow agents to Microsoft Agent 365 so that end users can discover and interact with them from the Microsoft ecosystem.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/publish-servicenow-agents-to-microsoft-agent-365.html
release: australia
product: AI Control Tower
classification: ai-control-tower
topic_type: task
last_updated: "2026-05-19"
reading_time_minutes: 1
keywords: [generative AI]
breadcrumb: [AI asset inventory, AI assets, AI Control Tower dashboard, Explore, AI Control Tower \(legacy\), Enable AI experiences]
---

# Publish ServiceNow agents to Microsoft Agent 365

Publish ServiceNow agents to Microsoft Agent 365 so that end users can discover and interact with them from the Microsoft ecosystem.

## Before you begin

**Note:** Verify that the sn\_ai\_governance.external\_registries\_enabled system property is set to true.

Role required: sn\_ai\_governance.ai\_steward

## Procedure

1.  Navigate to **All** > **AI Control Tower** > **AI assets** > **AI asset inventory**.

2.  Open an asset from the list.

    **Note:** Confirm that the asset meets the following criteria:

    -   Lifecycle Phase is deployed
    -   Lifecycle State is deployed
    -   Lifecycle Status is deployed
    -   Asset type is agentic AI
    -   Management status is Managed
    -   System property is enabled
3.  Select **Publish to Microsoft Agent 365**.

4.  From the Credential drop-down, select the credential that authorizes calls to Microsoft Agent Resources.

5.  Select Publish.

    **Note:** A banner displays 'Successfully initiated the publish to Microsoft Agent 365' and the Deployment state changes to Deployed.


## Result

The ServiceNow agent is published to Microsoft Agent 365 and appears in the Microsoft agents portal for end users.

**Note:** To unpublish the agent, select Remove From Microsoft Agent 365.