--- title: MCP server approval playbook workflow description: After you register and manage an MCP server, the AI steward moves it through the onboarding lifecycle before agents can use it. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/aict-mcp-server-approval-playbook-workflow.html release: australia topic_type: concept last_updated: "2026-09-03" reading_time_minutes: 1 breadcrumb: [Working with MCP server records, Discover and manage AI assets, AI Control Tower, Enable AI experiences] --- # MCP server approval playbook workflow After you register and manage an MCP server, the AI steward moves it through the onboarding lifecycle before agents can use it. Role required: sn\_ai\_governance.ai\_steward This process has two outcomes that unlock different capabilities: - Managed: activates AI Gateway functionality. - Approved: makes the MCP server available for use in AI Agent Studio. Achieved by completing all phases of the Onboard playbook.