---
title: Document task statuses
description: The following is a list of the statuses for DocIntel document tasks. These statuses apply to tasks for both document classification and data extraction.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/document-intelligence/docintel-task-statuses.html
release: australia
product: Document Intelligence
classification: document-intelligence
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Reference, Document Intelligence \(Legacy\), Enable AI experiences]
---

# Document task statuses

The following is a list of the statuses for DocIntel document tasks. These statuses apply to tasks for both document classification and data extraction.

**Important:** Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article \[[KB0867184](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184)\] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see [Now Assist in Document Intelligence \(Legacy\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/docintel-nowassist-landing.md).

<table id="table_ft3_lss_rzb"><thead><tr><th>

Status

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Setup

</td><td>

The task has been created and is getting prepared for processing.

</td></tr><tr><td>

New

</td><td>

The task has been initiated by an admin or by a user who has selected **Process Task**. The documents for the task are being processed and the fields aren’t yet populated.

</td></tr><tr><td>

In Progress

</td><td>

The documents for the task are processed. The fields are populated through auto-fill or by a user, who reviews and updates the predictions generated by the AI as needed.

</td></tr><tr><td>

Done

</td><td>

The task is completed after having been automatically processed in Fully Automated mode or after a user has reviewed the fields and selected **Submit**.

</td></tr><tr><td>

Failed

</td><td>

The task encountered an error during its processing and failed to process.

</td></tr></tbody>
</table>**Parent Topic:**[Document Intelligence references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/document-intelligence/docintel-references.md)

**Related topics**  


[Components installed with Document Intelligence]()

[Confidence scores]()

[Data extraction modes]()

[Data normalization]()

[Document field statuses]()

[Document Intelligence forms]()

[Document Intelligence properties]()

[Document Intelligence roles]()

[Document Intelligence terminology]()

[Domain separation and Document Intelligence]()

[Languages supported by Document Intelligence]()

[Limitations in Document Intelligence]()