---
title: Document Intelligence properties
description: Document Intelligence \(DocIntel\) system properties control the behavior of the Document Intelligence application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/document-intelligence/document-intelligence-properties.html
release: australia
product: Document Intelligence
classification: document-intelligence
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 4
breadcrumb: [Reference, Document Intelligence \(Legacy\), Enable AI experiences]
---

# Document Intelligence properties

Document Intelligence \(DocIntel\) system properties control the behavior of the Document Intelligence application.

**Important:** Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article \[[KB0867184](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184)\] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see [Now Assist in Document Intelligence \(Legacy\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/docintel-nowassist-landing.md).

The DocIntel Manager \(sn\_docintel.manager\) can modify the system properties for DocIntel.

**Note:**

Document Intelligence 3.0 includes new and updated system properties. For more detail about the upgrade, see [Upgrade to Document Intelligence 3.0 or later from version 2.4 or earlier](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/document-intelligence/upgrade-to-document-intelligence-3-0.md).

## Document Intelligence 2.4- system properties

<table id="table_vn2_2v2_g5b"><thead><tr><th>

Property name

</th><th>

Description

</th><th>

Values

</th></tr></thead><tbody><tr><td>

sn\_docintel.default\_field\_sidebar\_width

</td><td>

The default sidebar width for the document fields panel in the Document Intelligence workspace.

</td><td>

Allowed: Format of `[integer]px`

 Default: 416px

</td></tr><tr><td>

sn\_docintel.default\_image\_fit

</td><td>

The default image fit for the document panel viewer in the Document Intelligence workspace.

</td><td>

Allowed: fit\_to\_page, fit\_to\_width

 Default: fit\_to\_page

</td></tr><tr><td>

sn\_docintel.default\_thumbnail\_sidebar\_width

</td><td>

The default thumbnail sidebar width for the navigation panel in the Document Intelligence workspace.

</td><td>

Allowed: Format of `[integer]px`

 Default: 167px

</td></tr><tr><td>

sn\_docintel.field\_sidebar\_layout\_position

</td><td>

The layout position for the document fields panel in the Document Intelligence workspace, in relation to the document fields panel sidebar.

</td><td>

Allowed: right, left

 Default: right

</td></tr><tr><td>

sn\_docintel.show\_exact\_match\_option

</td><td>

Show the exact match option for each field in the document fields panel in the Document Intelligence workspace.

</td><td>

Allowed: true, false

 Default: true

</td></tr><tr><td>

sn\_docintel.show\_candidate\_score

</td><td>

Show confidence scores on the recommendations selection menu in the document fields panel in the Document Intelligence workspace.

</td><td>

Allowed: true, false

 Default: true

</td></tr><tr><td>

sn\_docintel.warning\_score\_threshold

</td><td>

Threshold used to show the warning icon for low-score recommendations in the document fields panel in the Document Intelligence workspace.

</td><td>

Allowed: Number between 0.0 and 1.0

 Default: 0.7

</td></tr><tr><td>

sn\_docintel.autofill\_threshold

</td><td>

Minimum score threshold required to auto-fill recommendations.

</td><td>

Allowed: Number between 0.0 and 1.0

 Default: 0.0

</td></tr><tr><td>

sn\_docintel.straight\_through\_processing\_threshold

</td><td>

Minimum score threshold required for straight-through processing of a document task.

</td><td>

Allowed: Number between 0.0 and 1.0

 Default: 1.0

</td></tr></tbody>
</table>## Document Intelligence 3.0+ system properties

<table id="table_hfc_qqh_2yb"><thead><tr><th>

Property name

</th><th>

Description

</th><th>

Values

</th></tr></thead><tbody><tr><td>

glide.platform\_ml\_di.doc\_classifier. days\_between\_trainings

</td><td>

Document classifier property

 Minimum number of days between trainings for a given document classifier use case.

</td><td>

Default: 30

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. warning\_score\_threshold

</td><td>

Document extraction property

 Threshold used to show the warning icon for low-score recommendations in the document fields panel in the Document Intelligence workspace.

</td><td>

Allowed: Number between 0.0 and 1.0

 Default: 0.7

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. straight\_through\_processing\_threshold

</td><td>

Document extraction property

 Minimum score threshold required for straight-through processing of a document task.

</td><td>

Allowed: Number between 0.0 and 1.0

 Default: 1.0

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. show\_exact\_match\_option

</td><td>

Document extraction property

 Show the exact match option for each field in the document fields panel in the Document Intelligence workspace.

</td><td>

Allowed: true, false

 Default: true

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. show\_candidate\_score

</td><td>

Document extraction property

 Show confidence scores on the recommendations selection menu in the document fields panel in the Document Intelligence workspace.

</td><td>

Allowed: true, false

 Default: true

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. field\_sidebar\_layout\_position

</td><td>

Document extraction property

 The layout position for the document fields panel in the Document Intelligence workspace, in relation to the document fields panel sidebar.

</td><td>

Allowed: right, left

 Default: right

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. default\_thumbnail\_sidebar\_width

</td><td>

Document extraction property

 The default thumbnail sidebar width for the navigation panel in the Document Intelligence workspace.

</td><td>

Allowed: Format of \[integer\]px

 Default: 167px

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. default\_image\_fit

</td><td>

Document extraction property

 The default image fit for the document panel viewer in the Document Intelligence workspace.

</td><td>

Allowed: fit\_to\_page, fit\_to\_width

 Default: fit\_to\_page

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. default\_field\_sidebar\_width

</td><td>

Document extraction property

 The default sidebar width for the document fields panel in the Document Intelligence workspace.

</td><td>

Allowed: Format of \[integer\]px

 Default: 416px

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. autofill\_threshold

</td><td>

Document extraction property

 Minimum score threshold required to auto-fill recommendations.

</td><td>

Allowed: Number between 0.0 and 1.0

 Default: 0.01

</td></tr><tr><td>

glide.platform\_ml\_di.doc\_data\_extractor. draw\_tool\_enable

</td><td>

This property is used to enable or disable draw tool features for table extraction.

</td><td>

Allowed: true, false

 Default: true

</td></tr></tbody>
</table>**Parent Topic:**[Document Intelligence references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/document-intelligence/docintel-references.md)

**Related topics**  


[Components installed with Document Intelligence]()

[Confidence scores]()

[Data extraction modes]()

[Data normalization]()

[Document field statuses]()

[Document Intelligence forms]()

[Document Intelligence roles]()

[Document Intelligence terminology]()

[Document task statuses]()

[Domain separation and Document Intelligence]()

[Languages supported by Document Intelligence]()

[Limitations in Document Intelligence]()