---
title: Generate KB article with ServiceNow Otto context menu
description: Use the ServiceNow Otto context menu to generate Knowledge Base articles in Knowledge Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/generate-kb-article-with.html
release: australia
topic_type: task
last_updated: "2025-12-05"
reading_time_minutes: 1
keywords: [now assist]
breadcrumb: [ServiceNow Otto context menu, ServiceNow Otto Experiences, Exploring AI Admin Hub, AI Admin Hub, Enable AI experiences]
---

# Generate KB article with ServiceNow Otto context menu

Use the ServiceNow Otto context menu to generate Knowledge Base articles in Knowledge Management.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Knowledge** > **Knowledge Center**.

2.  Select the list menu icon, \[Omitted image "list-show-outline-24.svg"\] to view all the KB articles.

3.  Select a KB article from the list.

    The KB article details page is displayed with an open prompt inline option for KB generation.

    \[Omitted image "nacm-kb-inline-variant.png"\] Alt text: KB inline variant

4.  Enter the instructions for generating content, such as `Generate an article for password reset.`

5.  Select the **Source** type and **Language**.

6.  Press enter to start the KB article generation.

    The KB article preview is displayed.

    \[Omitted image "nacm-kb-disclaimer.png"\] Alt text: KB article preview and disclaimer

    Review the generated article. You can edit the content, check grammar, and make the article easy to read. Select **Regenerate** to recreate the article based on your prompt.

7.  Select the text to further refine the content with ServiceNow Otto context menu pop-over variant.

    \[Omitted image "nacm-kb-popover-variant.png"\] Alt text: Now Assist Context Menu pop-over variant dialog.

8.  Type or select a menu option and press enter.

    Using the ServiceNow Otto context menu open prompt inline and pop-over variant you can quickly produce high-quality, accurate, and lucid knowledge articles, saving time and improving support in Knowledge Management.


**Parent Topic:**[ServiceNow Otto context menu](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-write-overview.md)