---
title: Install and configure essential AI plugins using AI Admin Center
description: Install the plugins required to enable AI solutions on your instance before activating use cases.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/install-configure-essential-now-assist-plugins.html
release: australia
topic_type: task
last_updated: "2026-10-02"
reading_time_minutes: 2
keywords: [AI Admin Center, Now Assist Center, AI, AI setup]
breadcrumb: [Activating actionable use cases, Setting up AI capabilities and configurations, AI Admin Center, Enable AI experiences]
---

# Install and configure essential AI plugins using AI Admin Center

Install the plugins required to enable AI solutions on your instance before activating use cases.

**Important:** Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see [AI Admin Center user experience \(Lux UI\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-admin-center-lux-user-experience.md).

The Next Experience AI Admin Center workspace is being prepared for deprecation in the November store release and will no longer be supported. For more information on the Next Experience UI, see [AI Admin Center workspace \(Next Experience UI\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-center-workspace.md).

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.

## Before you begin

Role required: sn\_na\_center.nac\_admin

## About this task

Follow these steps to install essential AI plugins.

**Note:** This topic describes the AI Admin Center feature based on the Next Experience user interface \(UI\). There is no Lux UI version of this topic.

## Procedure

1.  Navigate to **All** > **AI Admin Center** > **AI Admin Center \(Legacy\)**.

    The first time you access AI Admin Center, a welcome message displays prompting you to get started by installing essential plugins. If you already have these plugins installed, the message simply introduces the benefits of AI Admin Center.

    \[Omitted image "ai-admin-center-home-welcome-message.png"\] Alt text: Welcome message showing the benefits of AI Admin Center.

2.  Select **Let’s get started** to continue to the home page.

    The home page opens.

    If you don’t have the essential plugins installed yet, the first section of the home page displays a **Let’s get you set up** card.

    \[Omitted image "now-assist-center-essential-plugins-card.png"\] Alt text: Actionable use case card to set up essential plugins.

3.  Select **Install plugins**.

    The Application Manager opens.

    AI Admin Center identifies which plugins are needed based on your license entitlements.

4.  Follow the prompts to install the required plugins.

5.  After installation completes, return to the AI Admin Center home page.


## Result

The required plugins are installed on your instance.

Actionable use case cards tailored to your instance and entitlements now appear in the first section of the home page.

## What to do next

To activate a use case, see [View and activate actionable use cases in AI Admin Center \(Next Experience UI\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/activate-solution-now-assist-center.md).

**Parent Topic:**[Activating actionable use cases from AI Admin Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-center-actionable-use-cases.md)

**Related topics**  


[View and activate actionable use cases in AI Admin Center \(Next Experience UI\)]()

[View and activate your top actions in AI Admin Center \(Lux UI\)]()