---
title: Integrate voice assistant with mobile app launcher
description: Configure your voice assistant to be accessible through the voice launcher functions in mobile app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/integrate-voice-assistant-with-mobile-app-voice-launcher.html
release: australia
topic_type: task
last_updated: "2026-01-20"
reading_time_minutes: 1
breadcrumb: [Deploy AI voice agents, AI Agent Studio \(legacy\), Enable AI experiences]
---

# Integrate voice assistant with mobile app launcher

Configure your voice assistant to be accessible through the voice launcher functions in mobile app.

## Before you begin

Role required: virtual\_agent\_admin or admin

-   You must have a voice assistant created in Assistant Designer
-   Mobile app voice launcher function must be configured using ServiceNow Otto for Mobile before you can assign it to an assistant. See [Configure Mobile AI Voice Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/mobile/config-mobile-ai-voice-agent.md) for more information.

## Procedure

1.  Navigate to **All** > **Conversational Interfaces** > **Assistant Designer** > **Assistants**.

2.  Find the voice assistant that you want to connect to a mobile app voice launcher and select **Edit**.

3.  Select **Communication channels** in the Settings tab and select **Mobile channels** tab.

    \[Omitted image "voice-agents-voice-launcher-function-configuration.png"\] Alt text: Voice launcher function selection in mobile channel configuration

4.  In Voice launcher functions, select from the **Add voice launcher function** drop-down to add a voice launcher function to open the assistant in voice mode.

5.  In Chat launcher functions, select from the **Add chat launcher function** drop-down to add a chat launcher function to open the assistant in chat mode.

6.  In Prominent action button override, select from the **Add tab override** drop-down to allow a prominent action button to launch the assistant.

    The prominent action button overrides what’s been defined in the chat launcher and voice launcher functions. See [Configuring a prominent action button](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/mobile/configuring-prominent-action-button.md) for more information on configuring the prominent action button.

7.  Select **Save** to save the configuration.