--- title: Jira audit management AI agent description: This AI agent retrieves Jira audit logs for a date range, supporting Jira Cloud, Jira Server version 9 and earlier, and Jira Server version 10 and later. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/inth-jira-jira-audit-management-ai-agent.html release: australia topic_type: reference last_updated: "2026-09-30" reading_time_minutes: 2 breadcrumb: [Jira Spoke AI agents, Integration Hub AI agents, Integration Hub, AI agents library, AI assets, Enable AI experiences] --- # Jira audit management AI agent This AI agent retrieves Jira audit logs for a date range, supporting Jira Cloud, Jira Server version 9 and earlier, and Jira Server version 10 and later. ## Workflow The agent helps the user review Jira audit logs. 1. Ask the user to describe the task. 2. Confirm whether the instance is cloud or server and, for server, whether it's version 10 or later. 3. Ask for the date range to retrieve. 4. Look up the audit logs using the action that matches the instance type and version. 5. Report the outcome to the user, including details of any error.
Field Description
Allow third party to access this AI agent When enabled, third-party AI agents can use this agent. This value is off \(false\) by default. This setting is defined in the AI Agent configs \[sn\_aia\_agent\_config\] table on the External discoverable field.
Allow AI specialists to access this AI agent When enabled, AI specialists can use this agent. This value is off \(false\) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn\_aia\_agent\_config\] table on the Specialist enabled field.
Manage long-term memory When enabled, all previous user interactions are used as context for the LLM. This value is off \(false\) by default. This setting is defined by the **sn\_aia.ltm.enable\_long\_term\_memory** system property. For more information, see [ServiceNow Otto AI agents reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-aia-reference.md).
Tools - **Flow Actions** Look up Audit Logs Stream Look up Audit Logs Stream \(Server 10+\)
Allowed user roles The specific user roles that can access this AI agent. snc\_internal
Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. snc\_internal
Triggers Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/add-trigger-aia.md).
Channels Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/configure-now-assist-va.md).
Used in agentic workflows Not applicable.
**Parent Topic:**[Jira Spoke AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/inth-jira-ai-agents-overview.md) **Related topics** [Jira Spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/jira-spoke-v3-0-2.md) [Integration Hub spokes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/spokes-list.md)