---
title: Manage use case
description: Administrators can manage an existing use case by changing the LLM, editing configuration details, creating a copy, deactivating, or deleting it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/manage-use-case.html
release: australia
topic_type: task
last_updated: "2026-10-09"
reading_time_minutes: 1
breadcrumb: [Information Extraction skill, Configure, Content Understanding, Enable AI experiences]
---

# Manage use case

Administrators can manage an existing use case by changing the LLM, editing configuration details, creating a copy, deactivating, or deleting it.

## About this task

-   [Change the language models for a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/change-llm-use-case.md)
-   [Copy a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/make-copy-use-case.md)
-   [Edit a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/edit-use-case.md)
-   [Deactivate a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/deactivate-use-case.md)
-   [Delete a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/delete-use-case.md)

-   **[Change the language models for a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/change-llm-use-case.md)**  
Select the LLM and file language for a use case to control how documents are processed for information extraction. Change these settings when the default model doesn't suit your use case.
-   **[Copy a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/make-copy-use-case.md)**  
Copy an existing use case to use as a starting point for a similar one. The copy includes the original fields, tables, questions, integrations, and flows.
-   **[Edit a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/edit-use-case.md)**  
Update an existing use case to modify its name, fields, tables, questions, integrations, and flows. Use cases marked as read-only must be copied before you can edit them.
-   **[Deactivate a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/deactivate-use-case.md)**  
Deactivate a use case to stop it from being applied during document processing when it is no longer relevant to your document intelligence workflows.
-   **[Delete a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/delete-use-case.md)**  
Delete a use case and its associated fields, tables, questions, integrations, and flows from a skill when the use case is no longer needed.

**Parent Topic:**[Configure Information Extraction skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/cu-configure-information-extraction-skill.md)