--- title: AI Control Tower evaluations reference description: Reference topics provide additional information about the evaluation metrics in AI Control Tower. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/mon-ai-evaluations-reference.html release: australia topic_type: concept last_updated: "2026-04-03" reading_time_minutes: 1 keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI, reference] breadcrumb: [Monitoring and evaluating AI systems, Monitor AI assets, AI Control Tower, Enable AI experiences] --- # AI Control Tower evaluations reference Reference topics provide additional information about the evaluation metrics in AI Control Tower. - **[Evaluation metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/mon-ai-evaluation-metrics-reference.md)** All evaluation metrics available in AI Control Tower, with their categories, evaluation levels, scoring formats, and descriptions. **Parent Topic:**[Monitoring and evaluating AI systems in AI Control Tower](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/mon-ai-landing.md)