---
title: Analyzing generative AI usage
description: Use the analytics and monitoring tools in the AI Admin Hub overview page to review the summaries, skill usage information, and issues that need your attention.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-analytics-and-monitoring.html
release: australia
topic_type: concept
last_updated: "2025-07-31"
reading_time_minutes: 2
keywords: [Analyzing, Now Assist, performance, Overview page, summary section, skills performance]
breadcrumb: [Using AI Admin Hub, AI Admin Hub, Enable AI experiences]
---

# Analyzing generative AI usage

Use the analytics and monitoring tools in the AI Admin Hub overview page to review the summaries, skill usage information, and issues that need your attention.

## AI Admin Hub overview page

After you activate and begin using the skills, you can measure their usage over time with graphs that display important metrics. The console overview page contains the information about skill performance, including the task completion over time, and a summary of which skills are active or available.

The following example shows the AI Admin Hub overview page.

\[Omitted image "now-assist-home.png"\] Alt text: AI Admin Hub Overview page with plugins, skills installed, and the Now Assist journey checklist.

## Summary section

The summary section displays information about the status of your skills and plugins in a graphical format.

-   **Plugin status**

    Displays a pie chart that shows the number of plugins that are installed and the number of uninstalled plugins that are available. Select the **Review now** link to review and install additional plugins.

-   **Skills status**

    Displays a donut chart that shows your skills according to the state of their configuration: active, inactive, draft, or not configured.


The following diagram shows the plugin status that displays as a pie chart, and the skills status that displays as a donut chart.

\[Omitted image "now-assist-summary.png"\] Alt text: Plugin status that displays as a pie chart, and the Skills status that displays as a donut chart.

## Skills usage section

The Skills usage section displays the metrics on your installed active skills. Select the info icon \[Omitted image "info-icon.png"\] to see the information about what each card's metrics represents, or select the option icon \[Omitted image "icon-docintel-field-options-menu.png"\] to refresh the card.

Use the configuration controls to configure the charts.

-   **All skills**

    View all skills, or select one or more skills individually to change the view.

-   **Date range**

    Change the date range for the analytics.


The following diagram shows the skills usage graphs and controls, which include the number of actions, average unique users per day, and the number of actions over time.

Data is collected once a day and uses Performance Analytics and Reporting \(PAR\) for data collection and visualization.

For more detailed information about performance, see [Now Assist Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-analytics.md) and

\[Omitted image "now-assist-skills-performance.png"\] Alt text: Section that displays the number of actions, average unique users per day, and the number of actions over time. Use the controls to specify skills or change the date range.

## AI Admin Hub journey checklist

The journey checklist provides you with a guide of the AI Admin Hub workflow. If you're confused as to what your next step should be when implementing Now Assist on your instance, access the checklist at any time by selecting **View checklist**.

\[Omitted image "now-assist-journey-checklist-card.png"\] Alt text: Now Assist journey checklist card that displays option to open up the journey checklist modal

## Additional resources on the overview page

The Helpful resources and FAQs sections provide links to documentation and answer common questions.

The Needs Attention section displays a count of items that need your attention. Below the count are categorized links to those items.

\[Omitted image "needs-attention-card.png"\] Alt text: Needs Attention card that displays the number of plugins that aren't installed and the number of inactive skills.

**Parent Topic:**[Using AI Admin Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/using-now-assist-admin_0.md)