---
title: Deactivate a use case in Now Assist in Document Intelligence
description: Deactivate a use case that you don’t want to use for your documents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-in-document-intelligence/deactivate-now-assist-document-intelligence-use-case.html
release: australia
product: Now Assist in Document Intelligence
classification: now-assist-in-document-intelligence
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Now Assist, Gen AI, Generative AI, Document Intelligence]
breadcrumb: [Configure, Now Assist in Document Intelligence \(Legacy\), Enable AI experiences]
---

# Deactivate a use case in Now Assist in Document Intelligence

Deactivate a use case that you don’t want to use for your documents.

## Before you begin

Role required: Admin, DocIntel Admin, DocIntel Manager

## Procedure

1.  Navigate to **All** > **Now Assist Admin** > **Skills**.

2.  In the workflow list, select **Platform**.

3.  In the Platform skills list, find the applicable document intelligence skill and select **Edit** in the options menu \( \[Omitted image "icon-docintel-field-options-menu.png"\] Alt text: Field options menu icon\).

4.  In the row of the use case you want to deactivate, select **Deactivate** in the options menu \(\[Omitted image "icon-docintel-field-options-menu.png"\] Alt text: Field options menu icon\).

5.  In the confirmation box, select **Yes**.


## Result

The use case is deactivated. The deactivated use case will not be used for document processing.

**Parent Topic:**[Configuring Now Assist in Document Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/docintel-configuring-now-assist.md)

**Related topics**  


[Activate a Now Assist in Document Intelligence skill]()

[Set up a use case for Now Assist in Document Intelligence]()

[Turn on Full automation mode for a use case]()

[Change the language models for a use case]()

[Edit a use case in Now Assist in Document Intelligence]()

[Make a copy of a use case in Now Assist in Document Intelligence]()

[Delete a use case in Now Assist in Document Intelligence]()