---
title: Configuring Now Assist in Document Intelligence
description: If you have the admin role, you can configure the Now Assist in Document Intelligence feature, enabling agents to use its generative AI skills within their application workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-in-document-intelligence/docintel-configuring-now-assist.html
release: australia
product: Now Assist in Document Intelligence
classification: now-assist-in-document-intelligence
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [Now Assist, Gen AI, Generative AI, Document Intelligence]
breadcrumb: [Now Assist in Document Intelligence \(Legacy\), Enable AI experiences]
---

# Configuring Now Assist in Document Intelligence

If you have the admin role, you can configure the Now Assist in Document Intelligence feature, enabling agents to use its generative AI skills within their application workspace.

The following diagram shows the process for setting up the extract informationplatform skill in Now Assist.

\[Omitted image "mmasset0021089-configuring-nadi-horizontal.svg"\] Alt text: Diagram showing the steps to configure Now Assist in Document Intelligence.

In this workflow:

-   Install Now Assist.
-   Activate the extract informationskill in the Platform workflow.
-   Create one or more use cases for the skill.
-   Define fields, tables, or questions for the use case.
-   Test use case performance with a sample document.
-   Set up integrations with your workflows.
-   Review the use case and activate it.

-   **[Activate a Now Assist in Document Intelligence skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/activate-now-assist-in-document-intelligence-skill.md)**  
Activate the Now Assist in Document Intelligence skills that agents can use to help analyze and extract information from documents with generative AI.
-   **[Set up a use case for Now Assist in Document Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/set-up-use-case-for-now-assist-document-intelligence.md)**  
Create a use case record to define a document you want to process with Now Assist in Document Intelligence.
-   **[Turn on Full automation mode for a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/turn-on-full-automation-for-document-extraction-na.md)**  
Turn on Full automation mode to automatically complete and submit document tasks without an agent review. Full automation mode is turned off by default in use cases.
-   **[Change the language models for a use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/change-llm-for-use-case.md)**  
Choose the language models for a Now Assist in Document Intelligenceuse case.
-   **[Edit a use case in Now Assist in Document Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/edit-now-assist-document-intelligence-use-case.md)**  
Edit a use case to change the name, fields, tables, questions, and integrations.
-   **[Make a copy of a use case in Now Assist in Document Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/make-copy-of-now-assist-document-intelligence-use-case.md)**  
Make a copy of a use case to save time when you need to create a new use case with a similar structure.
-   **[Deactivate a use case in Now Assist in Document Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/deactivate-now-assist-document-intelligence-use-case.md)**  
Deactivate a use case that you don’t want to use for your documents.
-   **[Delete a use case in Now Assist in Document Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/delete-now-assist-document-intelligence-use-case.md)**  
Delete a use case when it is no longer needed for your documents.

**Parent Topic:**[Now Assist in Document Intelligence \(Legacy\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/docintel-nowassist-landing.md)