---
title: Review extracted information in the Document Intelligence workspace
description: Use the Document Intelligence workspace to review the information that was extracted from a document or image file by Now Assist in Document Intelligence.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-in-document-intelligence/review-extracted-information.html
release: australia
product: Now Assist in Document Intelligence
classification: now-assist-in-document-intelligence
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [Now Assist, Gen AI, Generative AI, Document Intelligence, Extract information from documents]
breadcrumb: [Use, Now Assist in Document Intelligence \(Legacy\), Enable AI experiences]
---

# Review extracted information in the Document Intelligence workspace

Use the Document Intelligence workspace to review the information that was extracted from a document or image file by Now Assist in Document Intelligence.

## Before you begin

Role required: sn\_docintel.admin, sn\_docintel.creation\_agent, or sn\_docintel.extraction\_agent

## About this task

Now Assist uses generative AI capabilities to make predictions on the information to extract from a file for the fields, tables, and questions defined in the use case. The Document Intelligence workspace provides document management features that enable you to quickly review and process the extracted information.

With the Document Intelligence workspace, you can:

-   Review the Now Assist predictions and confirm or edit the extracted text.
-   Review the answers generated by Now Assist and edit them for accuracy.
-   Identify fields or answers as missing in the document.

For more information, see [Document Intelligence workspace with Now Assist](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/document-intelligence-workspace-with-now-assist.md).

## Procedure

1.  Open the Document Intelligence workspace to view the document and the extracted information.

2.  In the extraction review panel, select a field or question.

    The item’s review status is set to In progress.

    If Now Assist can detect the source of its prediction in the document, it will highlight it in the document image panel.

    Collapse a side panel using the Collapse icon \(\[Omitted image "icon-docintel-na-collapse-panel.png"\] Alt text: Collapse icon.\), if needed.

3.  Review the field or question for accuracy.

    **Note:** The field value or answered question is a generative AI prediction based on the document text or image. Review it carefully to ensure that it is accurate.

4.  Take the appropriate action on the field value or answered question.

    For information on using the draw tool, see [Extract fields using the draw tool](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/document-intelligence/use-draw-mode-to-extract-fields.md).

<table id="choicetable_k5x_lfh_b2c"><thead><tr><th align="left" id="d142692e206">

Option

</th><th align="left" id="d142692e209">

Description

</th></tr></thead><tbody><tr><td id="d142692e215">

**Edit the field value or answer**

</td><td>

To make a change:

1.  Select the **Edit** icon \(\[Omitted image "icon-docintel-edit.png"\] Alt text: Edit icon.\) in the field or question.
2.  Select the **Edit** icon again.
3.  Edit or type a new value in the text box.
4.  Select **Save**.


</td></tr><tr><td id="d142692e256">

**Mark the field value or answer as missing in the document**

</td><td>

If you can’t find an appropriate match, mark it as missing in the document.

1.  Select the **Edit** icon \(\[Omitted image "icon-docintel-edit.png"\] Alt text: Edit icon.\) in the field or question.
2.  Select the **Edit** icon again.
3.  Select **Answer is missing in the document**.
4.  Select **Save**.


</td></tr><tr><td id="d142692e300">

**Mark the field value or answer as reviewed**

</td><td>

Confirm that you've reviewed all fields and questions for accuracy before you submit.

1.  Select the **Edit** icon \(\[Omitted image "icon-docintel-edit.png"\] Alt text: Edit icon.\) in the field or question.
2.  Select **Mark as reviewed**.
3.  \[Optional\] If needed, select the **Reviewed** icon \(\[Omitted image "icon-docintel-completed.png"\] Alt text: Completed icon.\) to mark the question as unreviewed.


</td></tr></tbody>
</table>5.  Select the next field or question and repeat steps 3 to 4.

6.  Select **Submit**.

    **Note:** Generative AI may not always produce accurate, complete, or appropriate information. It is important to review all field values and answers for accuracy before submitting.


## Result

The extracted values are saved. Empty fields and answers are submitted with no values.

**Parent Topic:**[Using Now Assist in Document Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-in-document-intelligence/docintel-using-now-assist.md)