---
title: Agentic AI - Assessment dashboard tab
description: The AI Readiness Evaluation dashboard's Agentic AO AI - Assessment tab helps determine agentic AI readiness for IT Service Management \(ITSM\) and Customer Service Management \(CSM\) by delivering automated, data-driven insights.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-readiness-evaluation/agentic-ai-assessment-dashboard.html
release: australia
product: Now Assist Readiness Evaluation
classification: now-assist-readiness-evaluation
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Now Assist Readiness Evaluation, Now Assist Readiness Evaluation app, Now Assist Readiness, Now Assist assessment, GenAI assessment, AI assessment, Agentic AI assessment]
breadcrumb: [Using AI Readiness Evaluation dashboard, Use, AI Readiness Evaluation, Enable AI experiences]
---

# Agentic AI - Assessment dashboard tab

The AI Readiness Evaluation dashboard's **Agentic AO AI - Assessment** tab helps determine agentic AI readiness for IT Service Management \(ITSM\) and Customer Service Management \(CSM\) by delivering automated, data-driven insights.

**Note:** For results to appear in this dashboard, confirm that you have completed the configuration steps first. For more information on configuration, see [Configuring AI Readiness Evaluation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-readiness-evaluation/configuring-now-assist-readiness-evaluation.md).

The following list describes details of the **agentic AI - Assessment** dashboard tab.

-   **Total Estimated Effort \(Days\)**

    This area of the dashboard shows the total estimated work effort in development days.

-   **Remediation Effort by Category**

    This area of the dashboard shows the estimated work effort needed to correct the findings for each product, depending on the findings category, in a bar chart.

-   **Estimated Effort- Trends**

    This area of the dashboard shows the trends over time in a bar chart for each products' estimated work effort.

-   **Assessment Findings**

    This area of the dashboard shows the number of assessment items that need attention.

-   **Findings by Category**

    This area of the dashboard shows the percentage of each assessment finding category for each product in a bar chart.

-   **Finding Trends**

    This area of the dashboard shows the trends over time in a bar chart for the products that need the most attention before implementation.


You can select each widget on the dashboard to have that table data open in a separate tab.

\[Omitted image "nare-agentic-ai-dashboard-assessment.png"\] Alt text: agentic AI - Assessment tab that shows each area of the dashboard, all including data that is automatically populated.

**Note:** This tab displays the Total Estimated Effort \(Days\), Remediation Effort by Category, and Estimated Effort – Trends cards when the **sn\_assess.effort\_visibility** system property is set to `true`. For more information, see [AI Readiness Evaluation system properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-readiness-evaluation/nare-sys-props.md).