---
title: ServiceNow Otto in Standard Ticket Page
description: The ServiceNow Otto in Standard Ticket Page skill allows you to display summaries generated by ServiceNow Otto, providing overviews of recent activities and ticket details.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/now-assist-skills/now-assist-in-standard-ticket-page.html
release: australia
product: Now Assist Skills
classification: now-assist-skills
topic_type: concept
last_updated: "2025-11-20"
reading_time_minutes: 1
breadcrumb: [Skills in the Platform workflow, Skills, AI assets, Enable AI experiences]
---

# ServiceNow Otto in Standard Ticket Page

The ServiceNow Otto in Standard Ticket Page skill allows you to display summaries generated by ServiceNow Otto, providing overviews of recent activities and ticket details.

When this skill is active, the standard ticket page on the Service Portal displays a **Summarize** button. If requesters want to see the ticket activity and a summary of information generated by ServiceNow Otto, they can select the **Summarize** button.

The **Summarize** button appears when at least one field is configured. If no field values are configured, the button does not appear, regardless of whether the ServiceNow Otto in Standard Ticket Page skill is active.