---
title: Operational Technology Service Management AI agents
description: The following AI agents are available for Operational Technology Service Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/otsm-ai-agents-overview.html
release: australia
topic_type: concept
last_updated: "2026-08-04"
reading_time_minutes: 1
breadcrumb: [Operational Technology Service Management \(OTSM\), AI agents library, AI assets, Enable AI experiences]
---

# Operational Technology Service Management AI agents

The following AI agents are available for Operational Technology Service Management.

-   **[OT knowledge generator AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/otsm-ot-knowledge-generator-ai-agent.md)**  
This AI agent creates a KB Article from a resolved Operational Technology \(OT\) incident.

**Parent Topic:**[ServiceNow AI agents library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-agent-landing-page.md)