--- title: Software Asset Management AI agents description: The following AI agents are available for Software Asset Management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/sam-ai-agents-overview.html release: australia topic_type: concept last_updated: "2026-08-04" reading_time_minutes: 1 breadcrumb: [Software Asset Management, AI agents library, AI assets, Enable AI experiences] --- # Software Asset Management AI agents The following AI agents are available for Software Asset Management. - **[Microsoft license assignment AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/sam-microsoft-license-assignment-ai-agent.md)** This Software Asset Management agent assigns a Microsoft license to a user for a given request item, handling integration profile selection, reservation order creation, and Entra ID group assignment. - **[Software entitlement allocation AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/sam-software-entitlement-allocation-ai-agent.md)** This Software Asset Management agent allocates software licenses for a request item, handling device selection when required. - **[Software reclamation rule creation AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/sam-software-reclamation-rule-creation-ai-agent.md)** This Software Asset Management agent analyzes software utilization and spend, then creates a reclamation rule based on user-approved criteria. - **[Software removal candidate evaluation AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/sam-software-removal-candidate-evaluation-ai-agent.md)** This Software Asset Management agent identifies unused or underused software licenses and initiates reclamation after user confirmation. **Parent Topic:**[ServiceNow AI agents library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-agent-landing-page.md)