---
title: ServiceNow Cowork reference
description: PLACEHOLDER: Short description of the reference information provided for ServiceNow Cowork.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/servicenow-cowork-reference.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [reference]
breadcrumb: [ServiceNow Cowork, Enable AI experiences]
---

# ServiceNow Cowork reference

PLACEHOLDER: Short description of the reference information provided for ServiceNow Cowork.

-   **[Turn off local MCP servers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/turn-off-local-mcp-servers.md)**  
Turn off local MCP servers for users or user groups so that Cowork can't run MCP server actions directly on user devices.
-   **[Prevent changes to sandbox files](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/prevent-changes-sandbox.md)**  
Add a filesystem deny rule to your sandbox policy so that agent actions can't modify files in the sandbox runtime directory on user devices.
-   **[Environment and capability controls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/environment-capability-controls.md)**  
Environment and capability controls limit what ServiceNow Cowork can access while an action runs, keeping the agent within the boundaries you set.
-   **[Test a ServiceNow Cowork policy change](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/test-cowork-policy-change.md)**  
Verify that a policy change works as intended before you apply it to all users.

**Parent Topic:**[ServiceNow Cowork](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/servicenow-cowork-landing.md)