---
title: Sourcing and Procurement Operations AI agents
description: The following AI agents are available for Sourcing and Procurement Operations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/spo-ai-agents-overview.html
release: australia
topic_type: concept
last_updated: "2026-08-04"
reading_time_minutes: 3
breadcrumb: [Sourcing and Procurement Operations, AI agents library, AI assets, Enable AI experiences]
---

# Sourcing and Procurement Operations AI agents

The following AI agents are available for Sourcing and Procurement Operations.

-   **[Procurement inquiry analysis AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/spo-procurement-inquiry-analysis-ai-agent.md)**  
This Sourcing and Procurement Operations agent is an educational assistant for procurement and sourcing terminology questions. The agent scans policy manuals and help articles to deliver plain-language explanations of purchase orders, requisitions, sourcing requests, and procurement cases. It can connect users to a live agent if knowledge articles don't have sufficient information.
-   **[Procurement product recommendation AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/spo-procurement-product-recommendation-ai-agent.md)**  
This Sourcing and Procurement Operations agent can browse the catalog and create orders. The agent matches user requirements against available items, then routes to submission forms based on vendor status and dollar thresholds. Accepts and processes uploaded quote documents or SOW \(Statement of Work\) files to extract line items and pricing.
-   **[Procurement request tracking AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/spo-procurement-request-tracking-ai-agent.md)**  
This Sourcing and Procurement Operations agent provides a summary of a procurement request. It can provide current status and next steps for the request.
-   **[Spend categorization AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/spo-spend-categorization-agent-ai-agent.md)**  
This Sourcing and Procurement Operations agent predicts and populates product and spend categories in purchase requisition lines, reducing manual effort and improving data accuracy.
-   **[Contract Optimization Opportunity Finder agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/spo-contract-optimization-opportunity-finder-agent-ai-agent.md)**  
This Sourcing and Procurement Operations agent analyzes supplier contracts to identify and create savings opportunities by analyzing price escalations, renewal caps, and payment terms. It can also answer follow-up questions about spend data, contracts, savings opportunities, pipeline projects, and savings calculations.
-   **[Spend Optimization Opportunity Finder agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/spo-spend-optimization-opportunity-finder-agent-ai-agent.md)**  
This Sourcing and Procurement Operations agent compares on-contract and off-contract purchase order pricing to identify savings opportunities, quantifying the potential savings from redirecting off-contract spend to existing supplier contracts. It can also answer follow-up questions about spend data, contracts, savings opportunities, pipeline projects, and savings calculations.
-   **[Supplier Optimization Opportunity Finder agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/spo-supplier-optimization-opportunity-finder-agent-ai-agent.md)**  
This Sourcing and Procurement Operations agent analyzes spend data to identify supplier optimization opportunities across non-preferred supplier spend, unconsolidated spend, spend fragmentation, and supplier performance and risk. It can also answer follow-up questions about spend data, contracts, savings opportunities, pipeline projects, and savings calculations.

**Parent Topic:**[ServiceNow AI agents library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-agent-landing-page.md)