---
title: Test AI voice agents
description: Test your AI voice agents associated with a voice assistant from the Assistant Designer. You can make browser-based voice calls and view turn-by-turn analysis of AI voice agents invoked, tools executed, and latency data during the conversation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/test-ai-voice-agents.html
release: australia
topic_type: concept
last_updated: "2026-05-23"
reading_time_minutes: 1
breadcrumb: [Deploy AI voice agents, AI Agent Studio \(legacy\), Enable AI experiences]
---

# Test AI voice agents

Test your AI voice agents associated with a voice assistant from the Assistant Designer. You can make browser-based voice calls and view turn-by-turn analysis of AI voice agents invoked, tools executed, and latency data during the conversation.

Use the voice testing experience to evaluate how your AI voice agents handle real conversations before deploying them. You can access voice testing from Assistant Designer or from AI Agent Studio.

## Test from Assistant Designer

Navigate to the voice assistant in Assistant Designer and select **Test** to open the voice testing interface. See [Test a voice assistant from Assistant Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/test-voice-assistant-from-assistant-designer.md) for step-by-step instructions.

## Test from AI Agent Studio

Launch the voice testing interface directly from the agent's channel configuration in AI Agent Studio. See [Test a voice agent from AI Agent Studio](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/test-voice-agent-from-ai-agent-studio.md) for step-by-step instructions.