---
title: Telecommunications, Media and Technology AI agents
description: The following AI agents are available for Telecommunications, Media and Technology.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/tmt-ai-agents-overview.html
release: australia
topic_type: concept
last_updated: "2026-08-04"
reading_time_minutes: 1
breadcrumb: [Telecom, Media and Tech AI agents, AI agents library, AI assets, Enable AI experiences]
---

# Telecommunications, Media and Technology AI agents

The following AI agents are available for Telecommunications, Media and Technology.

-   **[Billing account information collector AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/tmt-billing-account-information-collector-ai-agent.md)**  
This Telecommunications, Media, and Technology \(TMT\) agent retrieves billing case and account details and communicates them to the user in a structured format.
-   **[Billing invoice data collector AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/tmt-billing-invoice-data-collector-ai-agent.md)**  
This Telecommunications, Media, and Technology \(TMT\) agent provides detailed information about invoices, validates amounts, and identifies high-amount line items for billing inquiries. The agent retrieves invoice history, communicates invoice and line item details to the user, and flags potential causes of high charges.
-   **[Billing plan recommender AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/tmt-billing-plan-recommender-ai-agent.md)**  
This Telecommunications, Media, and Technology \(TMT\) agent generates recommended service plans and updates the billing inquiry case work notes with the results. The agent helps to ensure a seamless recommendation process without requiring additional user input beyond initial confirmation.

**Parent Topic:**[ServiceNow AI agents library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-agent-landing-page.md)