---
title: Using AI specialists
description: AI specialists are autonomous, hierarchical AI agents designed to serve as team members who can accomplish complex tasks. Onboard AI specialists to your team to use AI for role-based automation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/using-ai-workforce.html
release: australia
topic_type: concept
last_updated: "2026-08-18"
reading_time_minutes: 1
keywords: [use]
breadcrumb: [Autonomous Workforce, Enable AI experiences]
---

# Using AI specialists

AI specialists are autonomous, hierarchical AI agents designed to serve as team members who can accomplish complex tasks. Onboard AI specialists to your team to use AI for role-based automation.