---
title: Create IT Asset Management content request
description: Create request for new content via the Service Catalog application for the IT Asset Management content service.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/asset-management/create-itam-content-request.html
release: australia
product: Asset Management
classification: asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ITAM content request, IT Asset Management, Asset Management]
---

# Create IT Asset Management content request

Create request for new content via the Service Catalog application for the IT Asset Management content service.

## Before you begin

Content request can be made for the Software Asset Management content service and the Hardware Asset Management content service.

Role required: customer user or partner user

## Procedure

1.  Login to the ServiceNow Now Support portal.

2.  Navigate to **Automation Store** > **Service Catalog**.

3.  Search and select the catalog item **Asset Management Content Request**.

    On the Catalog Item form, the **Catalog Request number \(CR\)**, **Requested by**, and the **Company** fields populate automatically.

4.  Fill in the details on the form.

<table id="table_csk_5yn_zvb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Title

</td><td>

Summary of your request.

</td></tr><tr><td>

Description

</td><td>

Details of your request.

</td></tr><tr><td>

Selected instance

</td><td>

Instance you are requesting the content for.

</td></tr><tr><td>

Watch list

</td><td>

Add individuals within your organisation to view the progress of this request.

</td></tr><tr><td>

Content category

</td><td>

The content category for your request. You can select the Software Asset Management content service or the Hardware Asset Management content service.

</td></tr><tr><td>

Attachment

</td><td>

Attach an excel sheet with the needed information about the content requested.

</td></tr></tbody>
</table>5.  Click **Submit**.

6.  You can view your current content requests by navigating to **Automation Store** &gt; **Service Catalog** &gt; **My Content Requests**

    The default filter only shows your active requests. If you want to see all your requests \(including closed ones\), you need to adjust the filter.