---
title: Optimization view
description: Use the Optimization view in the Cloud Cost Management Workspace to review savings opportunities and act on recommendations across Unused resources, Rightsizing, Business hours, and Commitments.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/cloud-cost-management/optimization-view-ccm-ws.html
release: australia
product: Cloud Cost Management
classification: cloud-cost-management
topic_type: concept
last_updated: "2026-07-15"
reading_time_minutes: 2
breadcrumb: [Cloud Cost Management Workspace, Explore, Cloud Cost Management, IT Asset Management, Asset Management]
---

# Optimization view

Use the Optimization view in the Cloud Cost Management Workspace to review savings opportunities and act on recommendations across Unused resources, Rightsizing, Business hours, and Commitments.

**Important:** Starting with Cloud Cost Management version 11.0, if you have the insights\_user role, you get read-only access to recommendation type data such as Rightsizing, Unused resources, Commitments, and Business hours.

Access the Optimization view by navigating to **Workspaces** > **Cloud Cost Management Workspace** > **Optimization**.

\[Omitted image "optimization-view-ccm.png"\] Alt text: Optimization view in Cloud Cost Management Workspace \[Omitted image ""\] Alt text:

The Optimization view includes the following categories of operations:

-   **Overview**: View your total savings by recommendation type and the number of recommendations to review, which are grouped by their state.
-   **Unused resources**: View the total potential savings by service category, total potential savings by change group, number of unused resources that are scheduled, completed, declined, failed, and excluded. You can also exclude or schedule unused resources to identify resources that are wasting money because they aren’t used, configure the unused settings, and create unused recommendations. For more information, see [Manage unused resources](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/manage-unused-mac.md).
-   **Rightsizing**: View the total potential savings by service category, total potential savings by change group, number of resources that are scheduled, completed, declined, failed, and excluded for rightsizing. You can also exclude or schedule resources for rightsizing resources, configure the rightsize settings, and create service category metrics. For more information, see [Resize resources with Rightsizing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/resize-res-ci.md).
-   **Business hours**: View the total potential savings by service category and change group, and compare business hour spend against non-business hour spend. Track the number of resources that are scheduled, completed, declined, failed, and excluded from business hour policies. For more information, see [Improve resource usage with Business hours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/improve-res-use-business.md).
-   **Commitments**: View upfront cost to reserve, breakdown by resource type, and potential savings by service category. You can accept or decline the recommendations for reserved instances. For more information, see [Reduce resource cost with Commitments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/cloud-cost-management/reserve-plan-using.md).