--- title: Approve or reject a contract renewal request description: Approve or reject a contract renewal request for all Contract Renewal Request Lines. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/contract-management/approve-cont-renew.html release: australia product: Contract Management classification: contract-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Contract renewal workflow, Contract Management, Common applications, Asset Management] --- # Approve or reject a contract renewal request Approve or reject a contract renewal request for all Contract Renewal Request Lines. ## Before you begin The Renewal approver field must contain a value. If you need to change the approver, navigate to the parent contract and adjust the value there. Role required: contract\_system\_admin, asset\_manager\(core UI and Hardware Asset Workspace only\), contract\_manager\(core UI or Hardware Asset Workspace only\), sn\_eam.enterprise\_admin \(Enterprise Asset Workspace only\), or sn\_eam.enterprise\_asset\_manager \(Enterprise Asset Workspace only\) ## Procedure 1. Verify your contract renewal details. - If you are using the core UI or Hardware Asset Workspace,select the **Open Tasks** tab on the Contract Renewal Request form. Select the contract renewal request number to view the contract renewal details and then click **Close Task**. - If you are using the Enterprise Asset Workspace, open the Contract and lease management view. Select the **All contracts** tab and then open the enterprise asset contract that you want to renew. View the contract renewal details in the Renewal section of the **Details** tab. An approval request is triggered and the substate of the draft contract changes to Under review. 2. Open the list of contract and contract renewal requests. - If you are using the core UI or Hardware Asset Workspace,navigate to **All** > **Contract** > **My Approvals**. - If you are using the Enterprise Asset Workspace, open the Contract and lease management view and then select the **My contract approvals** tab. 3. Select the contract renewal request waiting for approval. 4. Evaluate any contract renewal request lines and contract renewal tasks. 5. Either approve or reject the contract renewal request.
| Action | Result |
|---|---|
| **Approve the request by selecting Approve** | - The substate of the draft contract changes to Approved. - The Renewal purchase order task or the Manual purchase order task is created. |
| **Reject the request by selecting Reject** | - The renewal request gets terminated. - The substate of the draft contract changes to Renewal rejected. |