---
title: Create knowledge articles for firmware models
description: Attach helpful and relevant knowledge articles to the firmware model in the OT Asset Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/attach-articles-firmware-ot.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Normalizing firmware for OT assets, Managing enterprise models and assets, Enterprise Asset Management, Asset Management]
---

# Create knowledge articles for firmware models

Attach helpful and relevant knowledge articles to the firmware model in the OT Asset Workspace.

## Before you begin

**Important:** The OT Asset Management application must be activated to access the OT Asset Workspace. For details, see [Install OT Asset Management from the ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/install-otam.md).

Role required: sn\_otam.ot\_asset\_manager

## Procedure

1.  Navigate to **Workspaces** > **OT Asset Workspace** > **OT Model Management**.

2.  Select the **Firmware** tab.

3.  Select the firmware model for which you want to attach the knowledge article.

4.  Select the **Knowledge** tab.

5.  Select **New**.

6.  On the Create New Knowledge form, select the knowledge article that you want to add in the **Knowledge** field.

7.  Select **Save**.


**Related topics**  


[Create a knowledge article for Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-eam-knowledge-article.md)

[Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/knowledge-management.md)