---
title: Create custom enterprise product models
description: If you have a product model that is not represented in the Enterprise Asset Management Content Service yet, you can create a custom product model.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-custom-product-model-eam.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Normalizing enterprise models, Managing enterprise models and assets, Enterprise Asset Management, Asset Management]
---

# Create custom enterprise product models

If you have a product model that is not represented in the Enterprise Asset Management Content Service yet, you can create a custom product model.

## Before you begin

Role required: sn\_eam.enterprise\_admin

## Procedure

1.  Navigate to **All** > **Enterprise Asset Workspace** > **Normalization**.

2.  Select the **Custom enterprise product models** tab.

3.  Select **New**.

4.  Fill in the form details.

    |Field|Description|
    |-----|-----------|
    |Model Name|Name of the enterprise product model.|
    |Manufacturer|Name of the manufacturer of the enterprise product model.|
    |Model type|The model type.|
    |Description|A detailed description of the product model.|
    |Active|Indicates that the model is active.|
    |Exclude from content service|Option that excludes the product model details from being transferred to the Enterprise Asset Management Content Service even though you opted-in.|

5.  Select **Save**.

    After the product model is created, normalize the product model.