---
title: Create a Drop off task for enterprise assets using the Mobile Agent application
description: Create a Drop off task using the Mobile Agent to return the enterprise assets in your personal stockroom to any other warehouse stockroom.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/create-dropoff-task-eam-mobile.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Manage Drop off tasks, Managing enterprise assets and tasks using the Mobile Agent application, Enterprise Asset Management, Asset Management]
---

# Create a Drop off task for enterprise assets using the Mobile Agent application

Create a Drop off task using the Mobile Agent to return the enterprise assets in your personal stockroom to any other warehouse stockroom.

## Before you begin

Role required: sn\_eam.asset\_technician

## Procedure

1.  From your mobile device, launch the Mobile Agent application.

2.  On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.

    The home screen of the My Tasks application opens displaying the following sections:

    -   **My group task**
    -   **My Tasks** with the list of tasks assigned to you
3.  In the My group task section, tap the **Create Drop Off Task** \[Omitted image "create-drop-off-icon.png"\] Alt text: icon.

4.  On the Get Drop-Off Task Details screen, fill in the schedule details to create the drop off task.

    1.  In the **Delivery by date** field, select the date by when you want to deliver the assets to the destination stockroom.

    2.  In the **Destination stockroom** field, select the stockroom at which you want to drop off the assets.

    3.  Tap **Submit**.

    The drop off task is created in the Open state and listed under My Tasks.

5.  From the My Tasks list, tap the drop off task to add the assets.

    You can only add enterprise assets that are in your personal stockroom and that aren't reserved and aren't part of any workflows.

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UI option

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Action

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**Add assets button**

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1.  Tap **Add assets**.
2.  Provide the asset tag information.
    -   To provide the information through a scan, tap **Scan** and then scan the asset tag of the asset.
    -   To provide the information manually, enter a value in the **Asset tag** field and tap the Enter key on the keyboard of your mobile device.
3.  Tap **Submit**.


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**Assets tab**

</td><td>

1.  Tap the **Assets** tab.
2.  Provide the asset tag information.
    -   To provide the information through a scan, tap **Scan** and then scan the asset tag of the asset.
    -   To provide the information manually, enter a value in the **Asset tag** field and tap the Enter key on the keyboard of your mobile device.
3.  Tap **Submit**.


</td></tr></tbody>
</table>    -   The asset that you added is listed under the Assets tab of the drop off task.
    -   The **Start Work** option appears for the drop off task.
6.  After adding the required assets to the drop off task, tap **Start Work**.

    On the **Details** tab, the **Start work** link changes to **Start timer**, **Record time**, and **Drop off** automatically.

7.  Drop off the assets at the required stockroom.

8.  Tap **Drop off**.


## Result

-   A Receive task is created and assigned to the asset manager of the stockroom where you dropped off the assets.
-   The state of the Drop off task changes to Work in Progress.