---
title: Managing enterprise models and assets
description: Create and manage your enterprise models and assets throughout their life cycle.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/managing-eam-assets-models.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Enterprise Asset Management, Asset Management]
---

# Managing enterprise models and assets

Create and manage your enterprise models and assets throughout their life cycle.

## Overview of managing assets and models

Create and manage your enterprise models and assets by performing the following tasks.

<table id="table_nt4_n3k_rcc"><thead><tr><th>

Task

</th><th>

Role required

</th><th>

Resources

</th></tr></thead><tbody><tr><td>

Create multi-component models and assets

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Create a multi-component model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-multicomponent-model.md)
-   [Create a multi-component asset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-multicomponent-asset.md)

</td></tr><tr><td>

Create enterprise models and assets

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Create enterprise models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-model-eam.md)
-   [Create enterprise assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-asset-eam.md)

</td></tr><tr><td>

Create enterprise model components

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

[Create enterprise model components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-model-components-eam.md)

</td></tr><tr><td>

Create and import classification codes

</td><td>

-   sn\_eam.enterprise\_admin \(for creating classification codes\)
-   sn\_eam.enterprise\_asset\_manager \(for importing classification codes\)

</td><td>

-   [Create a classification code](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-classification-codes.md)
-   [Import classification codes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/import-class-codes-eam.md)

</td></tr><tr><td>

Add or clone calibration attributes to an enterprise model and asset

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Add calibration attributes to an enterprise model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/add-calibration-attributes-enterprise-model.md)
-   [Clone calibration attributes to an enterprise model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/clone-calibration-attributes-enterprise-model.md)
-   [Add calibration attributes to an enterprise asset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/add-calibration-attributes-enterprise-asset.md)
-   [Clone a calibration attribute to an enterprise asset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/clone-calibration-attributes-enterprise-asset.md)

</td></tr><tr><td>

Create linear assets and linear asset types

</td><td>

sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Create linear assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-linear-asset.md)
-   [Create linear asset types](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-linear-asset-types.md)

</td></tr><tr><td>

Create pallet assets

</td><td>

-   sn\_eam.enterprise\_asset\_manager
-   sn\_eam.enterprise\_asset\_technician

</td><td>

[Create pallet assets in the Enterprise Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-pallet-asset-eam.md)

</td></tr><tr><td>

Configure TCO for assets

</td><td>

sn\_eam.enterprise\_asset\_manager

</td><td>

[Total Cost of Ownership \(TCO\) for enterprise assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/confifure-eam-asset-tco.md)

</td></tr><tr><td>

Create asset onboarding process and multi-asset onboarding process.

</td><td>

sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Create an asset onboarding process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-asset-onboarding-task-eam.md)
-   [Create a multi-asset onboarding process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-multi-asset-onboarding.md)

</td></tr><tr><td>

Track assets using Indoor maps

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

[Track assets using indoor maps in the Enterprise Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/track-enterprise-assets-indoor-maps.md)

</td></tr><tr><td>

Manage enterprise asset shipments

</td><td>

sn\_eam.enterprise\_admin

</td><td>

[Managing enterprise asset shipments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/manage-shipments-eam.md)

</td></tr><tr><td>

Manage enterprise asset move orders

</td><td>

sn\_eam.enterprise\_asset\_manager

</td><td>

[Managing enterprise asset move orders](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/managing-enterprise-asset-move-orders.md)

</td></tr><tr><td>

Manage risk scores

</td><td>

sn\_eam.enterprise\_admin

</td><td>

[Managing risk in Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/managing-eam-risk-scores.md)

</td></tr><tr><td>

Normalize enterprise models

</td><td>

sn\_eam.enterprise\_admin

</td><td>

[Normalizing enterprise models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/normalizing-enterprise-models.md)

</td></tr><tr><td>

Manage incidents

</td><td>

itil

</td><td>

[Managing incidents in Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/managing-eam-incidents.md)

</td></tr><tr><td>

Create knowledge articles

</td><td>

sn\_eam.enterprise\_admin

</td><td>

[Create a knowledge article for Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-eam-knowledge-article.md)

</td></tr></tbody>
</table>